90jili Responsible Gambling — Your safety is our priority
Gambling should be for enjoyment, not stress. 90jili believes every player can have fun while staying within their limits. On this page we provide the tools and information to help you stay in control.
21+ — Why the Age Limit Matters
For Adults Only
The minimum age to participate in casino or betting at 90jili is 21. Opening an account or placing any kind of bet by anyone under this age is strictly prohibited. We reserve the right to verify age if there is any doubt.
Casino and sports betting is entertainment, not a reliable source of income. At 90jili we want every player to enjoy the platform responsibly and safely. That is why every account comes with self-control tools.
The most important thing when gambling is setting a budget. Decide in advance the maximum amount you can spend each day or week. As stated in the Terms and Conditions, any request by a player to lower their deposit limit takes effect immediately, while increasing a limit is subject to a waiting period — this policy is deliberate, as it prevents overspending in impulsive moments.
Before playing, ask yourself a few questions: Am I tired or under mental stress today? Am I trying to win back money I lost? Am I gambling with money needed for family expenses? If the answer to any of these is yes, take a break that day. You can find answers to common responsible gambling questions in our FAQ section.
To learn about account privacy and data protection, read our Privacy Policy, which explains in detail how your personal information is kept safe.
Quick Action
If you feel you are losing control, contact our 24/7 live chat right now. Our team is ready to help you in Bengali.
Immediate SupportWays to Keep Yourself Protected
Every account at 90jili comes with several self-control options. Using them keeps gambling enjoyable and prevents stress.
Set a Deposit Limit
Set the maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is lowered, it takes effect immediately.
Deposit LimitSet a Bet Limit
Cap the total amount you can bet within a set period, so continuous excessive play is not possible.
Bet LimitSession Time Limit
Set how long you play in a single session. Once the set time passes, your account will pause automatically.
Session LimitTemporary Break (Cooling-Off)
Request that your account be temporarily suspended for anywhere from 24 hours to several weeks. You will not be able to log in during this time.
Cooling-OffSelf-Exclusion
If you want to stay away from gambling for a longer period, use the self-exclusion option. Once active, your account remains closed for the set duration.
Self-ExclusionLoss Limit
Set up an automatic stop when you reach a specified loss amount, so large losses in a single day can be avoided.
Loss LimitRecognising the Signs of a Problem
When gambling shifts from entertainment to a problem, certain signs appear. If any of the following applies to you or someone you know, please seek support.
- Continuously placing bigger bets to win back lost money, known as chasing losses
- Hiding the amount you gamble from family or friends, or lying about it
- Betting with money meant for daily expenses or paying off debts
- Feeling restless, anxious, or irritable when not gambling
- Repeatedly going beyond your planned time or budget
- Losing focus on work, studies, or family and becoming preoccupied with gambling
Core Principles of Responsible Gambling
Keeping the following principles in mind ensures gambling stays enjoyable and does not affect other areas of your life.
- Only gamble with spare money that you can afford to lose without affecting your daily life
- Set a time and money limit before each session and stick to it
- Stay level-headed after a win — a lucky big win does not mean winning every day is possible
- Avoid placing bets when drinking alcohol or under mental stress
- Take regular breaks and set aside time for family and hobbies outside of gambling
- Before playing any slot or game including those with RTP, make sure you understand the rules well
Where to Get Help
You do not have to carry a problem alone. Besides 90jili's own support team, family members and professional counsellors are also there for you.
90jili Live Chat and Email
Our support team is available seven days a week, twenty-four hours a day via live chat and email. Contact us in Bengali or English — whichever you are comfortable with. Submit any self-exclusion or limit-setting request directly here.
24/7 ActiveFamily and Trusted Ones
Talk openly with people close to you. Often, a word or the presence of someone you care about is the most effective way to keep yourself in check. If they are concerned, listen to what they have to say.
Family SupportProfessional Counsellors
Psychiatrists and behavioural therapy specialists are trained to help with gambling addiction. This support is available at various hospitals and counselling centres across Bangladesh. Seeking help is a sign of strength, not weakness.
Professional SupportContact us by email: For any responsible gambling request, write to our support email — [email protected]. Emails in Bengali are welcome and we reply in Bengali.
Responsible Gambling FAQ
Below are answers to the questions players ask most often on this topic.