90jili's Privacy Policy
From the moment you open an account at 90jili to every transaction you make — this document provides a full explanation of how your personal information is collected, used, and stored.
Last Updated: 1 January 2025. This policy may be revised periodically — notice of changes will be sent to your registered email.
This privacy policy establishes a transparent framework for the collection and processing of information between the 90jili platform ("we", "us") and its users ("you", "your"). By using our website, registering an account, or using any of our services, you are considered to have consented to this policy.
Only persons aged 21 or older may participate on our platform. We do not knowingly collect information from minors, and if we become aware that such information has been collected, it will be deleted immediately.
What Information We Collect
1.1 Information You Provide Directly
When you open an account at 90jili, make a deposit, or use our support services, the following information is collected:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Password (stored in encrypted form — never visible in plain text)
- Payment information, such as your bKash, Nagad, Rocket, or Upay number
- Bank account details (for bank transfers)
- A copy of your identity document (where applicable during KYC verification)
1.2 Automatically Collected Information
When you visit the site, certain technical information is recorded automatically, such as:
- IP address and device type
- Browser version and operating system
- Page visit times, session duration, and navigation patterns
- Cookies and local storage data (see the Cookies section below)
1.3 Information Received from Third Parties
For the purposes of identity verification or fraud prevention, limited information may also be received from trusted third-party services. Those third parties with whom we work are contractually required to uphold equivalent privacy standards.
Purpose of Data Use
90jili uses the information collected solely for the purposes listed below — and for no other purpose:
- Account Management: To complete registration, login, password recovery, and profile update processes.
- Financial Transaction Processing: To ensure accuracy in deposits, withdrawals, and bonus payments.
- Age and Identity Verification: To confirm users are 21+ in accordance with our Responsible Gaming guidelines.
- Security and Fraud Prevention: To detect unauthorized access, multiple accounts, and suspicious transactions.
- Customer Support: To resolve issues via live chat and email.
- Platform Improvement: To analyze user experience and improve service quality.
- Legal Compliance: To meet applicable laws and regulatory requirements.
Data Storage and Security
At 90jili, your data is transmitted via SSL encryption and stored on secure servers. Passwords and sensitive financial information are kept in hashed and encrypted form so that even internal staff cannot view them directly.
Access to our systems is restricted to authorized personnel only, and every access is logged. Regular security audits are conducted to identify and address any vulnerabilities quickly.
Data is generally retained for five (5) years from the date of account closure, unless a longer period is required by law. After that, data is securely deleted or anonymized so it can no longer be identified.
Sharing Data with Third Parties
90jili never sells your personal information. It is not shared with third parties except in the limited circumstances below:
- Payment Processors: Relevant information is shared with the respective service providers to complete transactions via bKash, Nagad, Rocket, Upay, or bank transfer.
- Identity Verification Services: Trusted third parties may be engaged to assist with the KYC process.
- Game Software Studios: Gameplay data may be processed through the technical infrastructure of the relevant studio (such as Pragmatic Play, JILI, Evolution), but your personal identifying information is not disclosed to them.
- Legal Authorities: We are obligated to provide information in response to a valid order from a court or competent authority.
Data processing agreements are maintained with all third parties we work with, ensuring appropriate protection of your information.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies. Cookies are small text files stored in your browser. They fall into three categories:
5.1 Essential Cookies
These are necessary to keep login sessions active, manage security tokens, and save form data. Disabling these cookies will disrupt core site functionality.
5.2 Analytical Cookies
These help analyze which parts of the site are used most and where issues arise. Data is processed in aggregate and does not identify any individual user.
5.3 Functional Cookies
These are used to remember your preferences such as language selection and theme settings. Cookies can be managed through your browser settings, though some features may become limited.
Your Rights
As a registered user at 90jili, you have the following rights:
- Right to Access: You may request to know what information we hold about you.
- Right to Rectification: You may request correction of inaccurate or incomplete information.
- Right to Erasure: In certain circumstances you may request that your information be deleted, though some data may need to be retained due to legal obligations.
- Right to Restrict Processing: You may request that the use of your information be limited for specific purposes.
- Right to Object: You may opt out by objecting to marketing communications.
- Right to Data Portability: Where applicable, you may request your information in a structured format.
To exercise these rights, contact our support team via live chat or email. We aim to respond within 30 days of receiving your request. Reading our Terms and Conditions will give you a full picture of your rights and responsibilities regarding account management.
International Data Transfers
By the nature of gaming software and technical services, some data may be processed on servers in other countries. In such cases, we ensure that data protection standards are equivalent throughout and that contractual security arrangements are in place.
Protection of Minors
90jili strictly enforces a 21+ policy. If a minor attempts to register, the account creation is rejected and no information about them is stored. If there is any suspicion that a minor is using an account, a verification process is initiated immediately, and if confirmed, the account is permanently closed.
For help managing gaming habits, detailed information and self-exclusion options are available on our Responsible Gaming page.
Changes to the Policy
This privacy policy may be revised due to changes in technology, law, or services. For significant changes, advance notice will be sent to your registered email and the "Last Updated" date at the top of the page will change. Continued use of the site after changes have been made will be considered as your agreement to the updated policy.
Further Questions
For any questions or requests regarding this policy, please contact our support team. Answers to common questions can be found on our FAQ page.
Contact Us
Support is available 24/7 in both Bangla and English. Click the chat icon at the bottom right of the site.
[email protected]
Privacy-related requests are responded to within a maximum of 30 business days.